• Industry:

  • Location:

    Islamabad, Pakistan
  • Rate/Salary:

    10000 Rs
  • Career level:

  • Posted on:

  • Apply By:


Company overview

Essentia Technologies

Essentia Technologies, Suite 205A, Second Floor Evacuee Trust Complex Agha Khan Road, F-5/1 Islamabad +92 51 2873005
+92 306 1328433

HelpDesk Scheduler/Client Support Representative

Job Description

Purpose of the role is to work with 24/7 Helpdesk for our customer security company based in United Kingdom. Ensuring a smooth day to day running of the nationwide contracts throughout United Kingdom, making sure all officers and customers are cared for in whatever eventuality arises throughout any given 24-hour period.

The main purpose of the role is to schedule Security Officers into a Rota to ensure all shifts are covered, the monitoring of the scheduling system, maintain and observe the Security officers, dealing with any break-ins with the Police and reporting any incidents to the Central Ops Manager/Directors.

You will be working in a control/CCTV room of which Experience is Essential.

The use of Scheduling system or a real-time database is desirable.


Must have a University Degree with excellent knowledge of English language (Speaking, Writing, Listening & Reading). A full Checkable 5 years’ work/school history is mandatory.