• Industry:

    Call Center
  • Location:

    Manchester, United Kingdom
  • Rate/Salary:

    10-25 £
  • Career level:

    Intermediate
  • Posted on:

    20-Sep-2018
  • Apply By:

    20-Sep-2018

Company overview

Sentinel Technologies Ltd

Sentinel House 36 Oakwood Hill Industrial Estate Loughton, Essex IG10 3TZ 02085146565

Helpdesk Scheduler

Job Description

Purpose of the role is to work with 24/7 Helpdesk/Control Room for our customer security company based in United Kingdom. Ensuring a smooth day to day running of the nationwide contracts throughout United Kingdom, making sure all officers and customers are cared for in whatever eventuality arises throughout any given hour period. The main purpose of the role is to schedule Security Officers into a Rota to ensure all shifts are covered, the monitoring of the scheduling system, maintain and observe the Security officers, dealing with any break-ins with the Police and reporting any incidents to the Central Ops Manager/Directors. Ensure Guards rotas are loaded weekly and make appropriate decisions regarding shifts.

Requirements:

Strong Communication Skills; Team Player; Highly Motivated and Determined; Administrative Experience within a Business Environment.